Property Management

September 27, 2017

An ounce of prevention……a pile of cash saved

Like you, I try and plan my day and evening activities to minimize windshield time.  On Tuesday of this week, after dropping one of the kids off at his Boy Scout meeting, I zipped over to Lowe’s to pick up some Super Glue and Krud Cutter (to wash siding mildew). After paying for the items, I head over to the restroom before leaving the store and walk past the drinking fountains.  Here’s what I saw: Normally I would have kept walking, done my business, and left the store. But this actually made me stop, chuckle a bit, and shake my head. Notice the stream of water? Now, I get that things break all the time.  (Certainly not picking on Lowe’s….goodness knows they get plenty of my money each month as does Home Depot.)  One of my operating companies manages commercial properties, so I understand that part.  Kudos to the store […]
August 18, 2017

5 Minute Friday

Good morning, Everyone! Here is your weekly 5 Minute Friday, highlighting a couple of the questions or issues posed to me this week. From Peggib:   If a tenant moves out without telling you, cleans out cabinets, closets etc.  and leaves the key but also leaves some crappy furniture behind, are you required to store said items or can you just haul them away?  In this case, the tenant was a tenant at sufferance, but does that make any difference in your responsibility? My Response: Peggi–Thanks for the question.  You just brought up a situation which almost every landlord and property manager has found themselves embroiled in at one time or another.  This falls into the category of possible abandoned personal property.  However, it’s not always so straight forward.  Keeping in mind this is certainly not legal advice and may conflict with the State or local ordinance where your property is location, […]
August 10, 2017

5 Minute Fridays

(No, the title picture isn’t tilted by accident, it is intentional.  Interrupting Broca’s Region of the brain with unusual visual stimuli wakes up our brain matter.) Starting next week, I’ll be posting some fun new items for your consumption.  I’ve been asked to do this for some time now, and fortunately the schedule has cleared up enough to do it thanks to streamlined processes added this Summer. Here’s what is coming for you: 5 Minute Fridays (yes, 5 balls in the air…..) This is where I’ll be answering your quick questions in a rapid fire format.  What questions are fair game?  Questions which can be answered in  5 minutes or less, hence the name.  So, pleasse, no long drawn out deep rabbit hole questions.  (For those scenarios, you’ll be best served with this link http://danbaldini.com/resources/private-client-consulting/)   I guarantee that if you’re thinking of a question about your rentals or your property […]
August 3, 2017

Waikiki Waves + iphone6 = new iphone7 + Process Interruption….what a beautiful mathematical equation, eh?

Ahhhh….Paradise.  Waves, surfing, sunshine, sushi, and luau’s. This is the story of how I recently re-learned the principle of Process Interruption. I took the family on vacation to Hawaii this Summer; truly is Paradise on Earth.  One sunny afternoon, as the wifey and I are lounging on the beach, sipping Mai Tai’s, and watching the kids play with their boogie boards in the waves, she looks up from her book and says to me,”Why don’t you go in the water for a bit and join them?”  So I get up and go down to the waves and do what middle age men do best–I proceed to play like a big child in the waves with them (I gave up caring long ago what most of society thinks of my behaviors; the freedom is liberating…you should try it sometime.). And just like happens with little kids, after 15 minutes of frolicking […]
June 15, 2017

You’re Fired….and I’m not sad about it, either.

I’m generally a patient person.  Let’s face it….to succeed or even survive in property management and leasing you must have a reservoir of patience to interact with all the craziness of our industry. I’m also generally an understanding person.  Life happens, I get it.  We are all humans and screw up. So I’m a patient and understanding person…Until I’m taken advantage of by someone for these traits of generosity.  At that inflection point, I transform into what my title company rep infamously nicknamed me:  “BB Baldini.” Ball Buster Baldini. When I reach that level, the gloves come off and it’s not pretty to be on the receiving end.  So when a Client or vendor jerks me around for payment or is acting in an in-congruent manner with the expectations set between our two entities, it’s Go Time.  Unless resolved correctly, it ends with me firing them. Is that mean?  Is […]
June 7, 2017

Can Anyone THINK anymore these days?

Freshmen and seniors at about 200 colleges across the U.S. take a little-known test every year to measure how much better they get at learning to think. The results are discouraging. At more than half of schools, at least a third of seniors were unable to make a cohesive argument, assess the quality of evidence in a document or interpret data in a table, The Wall Street Journal found after reviewing the latest results from dozens of public colleges and universities that gave the exam between 2013 and 2016. Ouch.  Double Ouch. https://www.wsj.com/article_email/exclusive-test-data-many-colleges-fail-to-improve-critical-thinking-skills-1496686662-lMyQjAxMTI3MDA4NjcwMzY0Wj/ I bring this new article to your attention for the following reason:  Rental properties involve, fortunately or unfortunately, human beings.  As I have written about human beings in other articles on this site, we are messy creatures–physically, emotionally, and mentally.  (I mean, come on….if we weren’t, we wouldn’t have jobs in leasing, property management, real estate, court […]
April 10, 2017

Truths in Property Management

A number of years ago, I went to the Indy 1500 Gun Show with a buddy. He was in the market for a specific rifle; I was looking to buy a .40 caliber pistol. We wandered for two hours among the booths and tables and came upon a re-seller dealer from northern Indiana who was selling almost exclusively Glocks. And they were priced very aggressively. (Side note: If you’ve never been to a gun show, it’s truly one of the bucket experiences to complete, even if you’re not a firearms enthusiast. You have thousands of people walking around buying and selling and trading everything from firearms to ammunition to hunting and camping and survival gear to even jewelry. And every single person is on their best behavior saying,”pardon me” or “I’m sorry” or “excuse me” when they accidentally bump into you. Very polite and well-mannered people.) Anyways, I find a […]
March 10, 2017

Move Your Fulcrum

A few weeks back I wrote about 2017 as a fulcrum year…..if you missed it, here’s the link: http://danbaldini.com/2017/02/20/2017-is-a-fulcrum-year/ Since that post, a few enterprising individuals have emailed or PM’d me asking for more clarification on how they can make 2017 a great year fulcrum year for their rental operation.  (Actually, one of my more direct coaching clients comment was,“Baldini–I’ve read your article 3 times now…What the Hell are you talking about?”…….I love it when people are direct.) Here’s what I told them:  Move Your Fulcrum Imagine the classic teeter-totter from a playground.  It has a long beam with two seats at the ends and a fulcrum in the middle.  Well, if there’s a heavy kid on the one end, in order to lift the heavy kid up, you either have to have an equally heavy kid on the other end or use an immense amount of force to push down your […]
February 2, 2017

Chuck Yeager: A very slow test pilot who broke the sound barrier.

The Right Stuff.  Astronauts.  Jet planes.  Test pilots. The stuff of childhood dreams.  The stuff adults might want to study again. Chuck Yeager was one of my childhood hero’s and still is one of my adult hero’s, but not simply because he broke the sound barrier.  If you’ve ever read his autobiography, you get a picture of a self-deprecating, fun-loving, Appalachian born man who was born to fill his destiny in history.  He loved to fly.  He had the physical abilities for it.  And he had grit.  Plenty of it. But the real story of Yeager’s success and place in history is that it shouldn’t have happened to him.  Instead, probability says there should be a street named for him at Edwards Air Force Base in California.  Dozens of test pilots with college degrees and more “stick time” than Yeager have streets in their names there.  (Streets at that base […]
December 21, 2016

What makes an excellent Property Manager?

What is the baseline for an excellent Property Manager? I get this question from landlords frequently as they attempt to wrap their heads around a seemingly similar commodity of service providers.  Most charge about the same amount for their monthly fees, most say they will do a great job.  So how in the Hell do you tell which one will actually deliver and do an excellent job? GRIT.  Pure GRIT. Find the property manager who has the passion and perseverance for the job.  Find the guy or gal who can overcome the physical, emotional, and unknown obstacles day in and day out. Find the property manager who doesn’t have just a simple enthusiasm to earn your business.  Almost any fool can be enthusiastic…especially when they want your money. Find the one who has the endurance. Endurance is RARE….find the one who has the ability to endure.  You’re not running a […]